Information on new products and changes

Credit Cards:

We kindly inform that following the Monetary Policy Council decision from May 28th 2020 on decreasing the interest rates, we have decreased the interest rates on Citibank credit cards.

Since May 29th 2020, the interest rates on Citibank credit cards are: 2% for agreements signed until November 30th 2018 and 7,2% for agreements signed from December 1st 2018.

We inform that since December 15th, 2019, the Bank does not charge a commission for transactions converted dynamically from an original currency to a card account currency by a service provider at the moment of transaction (DCC – dynamic currency conversion).

The change results from the implementation of Regulation (EU) 2019/518 of the European Parliament and of the Council of 19 March 2019 amending Regulation (EC) No 924/2009 as regards certain charges on cross-border payments in the Union and currency conversion charges.

This is to kindly inform you that the Credit Cards Citibank Terms and Conditions and the Table of Fees and Charges will change effective September 14, 2019. The updated documents are available on the bank’s website in the Documents section.


Information on Special transactions made with Citibank credit card.

We would like to remind you that the Bank charges a commission for Special transactions in the amount indicated in the Table of Fees and Commissions for Citibank Credit Cards. Special transactions are i.a. transactions with entities providing services in the field of currency exchange, virtual currencies and means of payment, and intermediaries in exchange. Examples of entities of this type are Revolut or Transferwise.

The current amount of commission for Special transactions is 10% of the Transaction value, not less than PLN 20. The current Table of Fees and Commissions is available on the Bank's website here>

In accordance with the provisions of the Credit Card Regulations of Bank Handlowy w Warszawie S.A. the full definition of a Special transaction is as follows:

Special transaction - a transaction subject to repayment, interest rate and fees or commissions charged on the terms specified in the Regulations and the Table of Fees and Commissions for Cash Transactions, i.e .:

  • withdrawal of funds from the Credit Limit, for any consumption purpose, in the form of an internal transfer order in PLN or a domestic transfer order in PLN,
  • Transaction with entities providing services in the field of games of chance and gambling in accordance with the Gambling Act of 19 November 2009,
  • Transaction with entities providing services in the field of currency exchange, virtual currencies and means of payment as well as intermediaries in exchange.

The commission for a Special transaction with entities providing services in the field of currency exchange, virtual currencies and means of payment and intermediaries in the exchange is charged when the Customer's account is topped up on these platforms. In such a case, the transaction visible to the Bank is topping up the account by transferring funds from the credit card to the Client's account kept by such platforms. The Bank has no access to further operations that the Client carries out with the use of the transferred funds. A special fee for a Transaction is charged when the virtual purse is topped up, and not for a direct payment from a credit card to purchase goods or services.

Accounts:

This is to kindly inform you that changed “Bank Account Table of Fees and Charges” and „Table of Account Interest Rates” came into force on August 20, 2020. The updated documents are available on the bank’s website in the .

Credit Line

This is to kindly inform you that “Credit Line offer” change came into force on April 9th, 2020. The updated documents are available on the bank’s website in the Documents section.

This is to kindly inform you that “Credit Line offer” change came into force on May 29th, 2020. The updated documents are available on the bank’s website in the Documents section.

Bank Transfers to Social Insurance Institution - Changes

This is to kindly inform you that the process of the financial settlement with the Social Insurance Institution shall change, effective January 2018.

Information on new products and changes

Please be informed that as of 01/01/2021 amendments to the Polish Civil Code of 23 April 1964 and the Polish Consumer Rights Act of 30 May 2014, introduced by the Act of 8 August 2019 on amending certain laws in order to reduce regulatory burden, will enter into force. Now consumer protection will be extended to sole traders, i.e. natural persons who conduct business activity.

Bearing this in mind, we have adjusted our internal regulations to the new legal order.

As of 1 January 2021, changes will be introduced in the following documents:


Please be informed that the Tables of Fees and Commissions will be amended as of 1 September 2020:


We kindly inform that following the Monetary Policy Council decision from April 8th 2020 on decreasing the interest rates the Interest Rate Table will be amended, effective as of April 30th 2020.


Please be informed that the Terms and Conditions of Granting Loan Products to Corporate Clients and Table of Fees and Commissions Loan Products for Corporate Clients will be amended, effective as of 8 July 2019. The up-to-date documents are available on the Bank’s website in the Documents section and here in below:

Credit Cards

Important documents:

Special offers:

Accounts

Special Offers:

Archival documents:

Insurance

Accounts

Informacje o Banku

Informacje o Banku

Kursy Walut

Personal Data Processing

Corporate and commercial

The websites of Bank Handlowy w Warszawie S.A. use cookies to ensure the best Citibank Online user experience and collect the data which allow us to optimize the use of our websites optimization and deliver the best marketing experience. If you do not want to install them, go to the settings section in your browser. click here to learn more.