Welcome to Client Zone
For your convenience, we have gathered in one place all information, materials and forms that can be useful in day-to-day operations on your bank accounts.
Contact

Do you need help?
Contact us
Mailing addresses

Mailing addresses
Customer Advocate for Corporate Customers

Send us your feedback
Locations

Bank Locations for Corporate Clients.
Reference rate

Key information on ratio reform (WIBOR, LIBOR)
Order submission (cut-off) times

Cut-off times for particular types of payment orders.
Currency rates

Currency rates
Business Cards

More about Business Cards
Interest rates

Interest Rate Table for term deposits and current accounts.
Fees and Commissions Table (extract)

Valid Fees and Commissions Table (extract).
Terms & Conditions related to maintaining an account

The list of related entities of Bank Handlowy w Warszawie S.A. and Citigroup Inc.
Complaints

Rules for submitting complaints.
Financial reports of the Bank

Current financial statements.
International sanctions

International sanctions - nature and scope.
GDPR

Personal Data Processing
SWIFT Payments STP criteria

STP criteria for SWIFT messages initiating payments
Payments

Payments
Central Register of Beneficial Owners
Central Register of Beneficial Owners
Security

Up-to-date information on network threats
Migration to
ISO 20022 standard
ISO 20022
Find out more