CitiService
Taking into account various needs of our corporate and business Clients, Citi Handlowy offers you cooperation with CitiService – a team of Relationship Managers ready to answer all your questions.
CitiService Relationship Manager may:
- provide information on the current status of your account (balances, operations, currency rates, deposit interest rates, statements)
- cancel/provide the status of local currency and cross boarder payments, advise on how to fill in non-standard payment forms (including SORBNET and exotic currency payments)
- inform about blockades on bank accounts
- issue bank opinions and certificates

News
August 1, 2025
Newsletter no. 8
In this issue:
- CitiDirect® Digital Onboarding - managing the list of authorized account users
- Migration to ISO 20022 and its impact on Citi Handlowy’s clients with respect to SORBNET (RTGS) payments
- Business Cards – We Are Changing for You
- New look for CitiManager system
- Migration to the ISO 20022 standard for SORBNET (RTGS) payments: cut-off times for processing foreign payments in PLN on September 4 and 5, 2025
- Bank Holiday: August and September 2025