CitiService
Taking into account various needs of our corporate and business Clients, Citi Handlowy offers you cooperation with CitiService – a team of Relationship Managers ready to answer all your questions.
CitiService Relationship Manager may:
- provide information on the current status of your account (balances, operations, currency rates, deposit interest rates, statements)
- cancel/provide the status of local currency and cross boarder payments, advise on how to fill in non-standard payment forms (including SORBNET and exotic currency payments)
- inform about blockades on bank accounts
- issue bank opinions and certificates

News
February 2, 2023
Newsletter no. 2
In this issue:
- FRAUD: Understanding Fraud Scams
- Security: create secure passwords
- Managing your business cards is now easier than ever: CitiManager capabilities and change of hotline opening hours for Card Holders
- Update identity documents: - important due to the requirements of the AML Act
- Business Cards: changes in the compliant procedure
- Migration of SWIFT messages to ISO 20022 standard: reminder
- Instant payments: extended transaction processing hours of Express Elixir
- CitiDirect MobileToken: Enhanced Login Experience
- Bank holidays: February and March 2023