Taking into account various needs of our corporate and business Clients, Citi Handlowy offers you cooperation with CitiService – a team of Relationship Managers ready to answer all your questions.

CitiService Relationship Manager may:

  • provide information on the current status of your account (balances, operations, currency rates, deposit interest rates, statements)
  • cancel/provide the status of local currency and cross boarder payments, advise on how to fill in non-standard payment forms (including SORBNET and exotic currency payments)
  • inform about blockades on bank accounts
  • issue bank opinions and certificates
We invite you to contact with our advisors >
January 3, 2022

Newsletter no. 1

In this issue:

  • LIBOR reference rate and benchmarks reform – important information
  • CitiService IVR cards:delivery change
  • Bank holidays: December 2021 and January 2022
  • SLIM VAT2: changes in the disposal of VAT funds – KRUS payments
  • Valid identity documents: important due to the amendment of the AML Act
  • Self-service: CitiDirect BE user entitlement report – user rights verification by the Security Manager
  • CitiDirect BE Mobile: Easier login to desktop version of CitiDirect BE
  • Bank holidays: January 2022

CitiService News archive