Transfer of Citi Handlowy's consumer banking to VeloBank – technical maintenance in progress

Most important information

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  • Important message about Citi Handlowy consumer banking sale process

The process of transferring Citi Handlowy’s consumer banking to VeloBank has been completed.

How to log in to VeloBank for the first time?

  • Go to the main Citi Handlowy website - https://www.citibank.pl,
  • Click „Log in” button. Enter your current login details (user ID and password). These details are required for the first login after the transfer of Citi Handlowy’s consumer banking to VeloBank.
  • Follow the instructions displayed on the screen. After you have successfully logged in, you will be redirected to the VeloBank website.

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Additional information

  • Glossary of terms

    Consumer Banking Business - means the consumer banking activities of BHW, comprising the Credit Cards Business, the Deposits Business, the BHW Brokerage Business, the Wealth Management Business, the Loans Business, the Insurance Distribution Business and the Micro Business Banking Business, in each case in Poland but excluding any activities of the Retained Business.

    Citi Handlowy - Bank Handlowy w Warszawie S.A. with its registered office in Warsaw, at ul. Senatorska 16, 00-923 Warsaw, entered in the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, XII Commercial Department of the National Court Register under number KRS 000 000 1538; Tax Identification Number NIP 526-030-02-91; share capital of PLN 522.638.400 fully paid-up.

    Transfer/merger - the transaction described in detail in Citi Handlowy’s current report no. 32/2025 dated 25 July 2025, which includes the demerger of Citi Handlowy through the separation of its consumer banking business in accordance with the procedure set out in Article 529 § 1(5) of the Polish Commercial Companies Code and Article 124c of the Polish Banking Law, and its transfer to VeloBank (pursuant to Article 531 § 1 of the Commercial Companies Code, VeloBank will take over the retail banking business on the Transfer Date).

    VeloBank - VeloBank S.A. with its registered office in Warsaw at Rondo Ignacego Daszyńskiego 2C, 00-843 Warsaw, entered in the Business Register of the National Court Register maintained by the District Court for the City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register, under KRS number: 0000991173, Tax Identification Number (NIP): 7011105189, REGON: 523075467, share capital of PLN 711,734,000.00, fully paid up.

    Transfer Date - the date of registration of the increase in VeloBank’s share capital through the issuance of demerger shares to Citi Handlowy in connection with the execution of the Transfer.

  • Legal information

    Bank Handlowy w Warszawie S.A. with its registered office in Warsaw, at ul. Senatorska 16, 00-923 Warsaw, entered in the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, XII Commercial Department of the National Court Register under number KRS 000 000 1538; Tax Identification Number NIP 526-030-02-91; share capital of PLN 522.638.400 fully paid-up.