Discover the Citi Mobile® Application and choose how to manage your finances in the application, however you want, wherever you are.
Activating Citi Mobile Token enables you to securely authorize your transactions in the Citi Mobile Application.
Activate a new card quickly and easily in the application – just a few clicks and it’s ready – you can use your card right away.
Now Citi Mobile Application is linked to your mobile device, which means that only you can log in to the application on a given device. You may also additionally secure an access to the application by logging in with a fingerprint or Face ID (iOS).
With an efficient search engine and a user-friendly filter module, you can access the transaction history for the period of the last 90 days easily. Additionally, for your Credit Card you can download a PDF format of a bank statement that covers the last 12 months.
Now application’s layout goes with the type of your account. Thanks to the transparent functionality structure it is easy to navigate in the application.
What distinguishes the new version of the Citi Mobile® application?
Enjoy an all-new experience with the updated Citi Mobile® interface:
- It's quicker, it's easier to use, and it's all about you
- It has a transparent layout of all features
- You can easily manage your finances
What funtionalities does the new version of Citi Mobile app come with?
Selected Citi Mobile App features:
- Citi Mobile® Token
- Credit card eStatement
- Convenient Credit Card repayment
- Applications linked to a mobile device
How to easily send and receive payments?
We've redesigned the payments experience to make it easier and more intuitive for you. Now you can use Citi Mobile Token to easily authorize payments. Additionally, payments and transfers features are now conveniently placed throughout the Citi Mobile® app.
How to use the application safely?
Now, Citi Mobile App is linked to your mobile device, which means that you are the only person that can log in to the app on a particular device. Additionally, you can log in with your fingerprint or with Face ID (iOS) and conveniently access the app.
What is Touch ID?
Touch ID is a feature that enables login authentication based on fingerprints stored on your Apple devices. It is a faster login mechanism, alternative to Citi's User ID and Password.
What is Face ID?
Face ID is a feature that enables login authentication based on you face id stored on your Apple devices. It is a faster login mechanism, alternative to Citi's User ID and Password.
How to be secure when using Touch ID/ Face ID or fingerprint?
Avoid sharing your phone with third parties, don't leave it without supervision, particularly in places, where it can be accessed by third parties, as users' fingerprints or face maps saved on a phone may be used to log in to your account. Before selling or giving your mobile device to another person, remember to de-activate the service on that device.
Why do I need a Citi Mobile?
Citi Mobile allows you to follow the day to day banking on the go and anywhere anytime you need. It is also required to perform certain transactions/instructions.
Why was my preferred User ID or Password rejected?
For security reasons, your User ID and Password have to comply with the indicated criteria. If any of those criteria is not met, your User ID or Password will be rejected. A password has to contain: 8 characters; one number; one big and one small letter.
The password cannot contain:
• Polish characters ( ą, ę, ć etc.)
• following special marks: ( ) , ; @ ~ `
• two identical marks (e.g. 44)
• three subsequent numbers (e.g. 123) or letters (e.g. abc) in a row.
What Statements can I download from the CitiMobile?
You can download your Credit Card Statement from the app.