2020 Annual Report of the Bank Handlowy w Warszawie S.A. Capital Group

Letter of the President

I’d like to invite you to reading the 2020 Annual Report of the Bank Handlowy w Warszawie S.A. Capital Group

Sławomir S. Sikora
President of the Management Board
Bank Handlowy w Warszawie S.A.

> Read the Letter

Another year of high activity of Institutional Banking clients

  • increasing the market share in acquiring new financing based on the capital market: participation in the largest public offering transaction (IPO) in the history of the WSE, worth PLN 10.5 billion
  • Bank of first choice for global clients: increase in the number of global clients by 5% YoY and increase in deposits by 10% YoY

    Institutional Banking - revenues (PLN B)

Partnership Development between Institutional and Consumer Banking

  • using of expert knowledge from Institutional Banking: Citi Kantor - a new online currency exchange platform for individual clients
  • increasing the Private Banking customer base, including owners of new economy companies: balance of investment products +23% YoY, increase in number of affluent clients +7% YoY
  • increase in FX volumes in the Consumer Banking segment +43% YoY

Environmental, Social and Governance (ESG)


  • 2 hectares of "Forest Forever" planted in 2020 (daily oxygen demand for 2.5 thousand people)
  • reduction of CO₂ emissions by 28% in 2020 compared to 2019


  • Bank as a leader of diversity - 49% of the managerial staff are women, also women make up 43% of the Bank’s Management Board
  • presence in the Diversity & Inclusion Rating, the list of TOP 50 best employers


  • Super Ethical Company title, presence in WIG-ESG index

Responsible business.

Enabling growth and progress of our clients and local communities
is part of our organization’s DNA.

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