2016 Annual Report of the Bank Handlowy w Warszawie S.A. Capital Group

Letter of the President

I’d like to invite you to reading the 2016 Annual Report of the Bank Handlowy w Warszawie S.A. Capital Group

Sławomir S. Sikora
President of the Management Board
Bank Handlowy w Warszawie S.A.

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Dividend – consistent build-up of shareholders value due to strong capital position Tier 1 ratio = 17.4%

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98 %
Rosnące wolumeny kredytowe Citi Bank Handlowy - Raport finansowy 2016


Volumes – dynamic growth of credit volumes, growth of the institutional clients credit portfolio by +9% YoY and retail customers by +4% YoY

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Smart Banking Ecosystem

Smart Banking Ecosystem – continued development of Smart Banking Ecosystem, which is based on light distribution network and maximum utilization of the remote channels for the customer service and acquisition.

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Respect Index

Citi Handlowy is one of the few listed companies recognized in this way since the index's inception in 2009.


Top Employer

Citi Handlowy and Citi Service Center awarded for their high HR policy standards for the sixth consecutive year.



The Cash Management Survey is a prestigious ranking conducted by the British financial magazine Euromoney.


'Forbes' Five stars

Citi Handlowy once again received the highest score for its private banking offer in a prestigious rating prepared by “Forbes”.

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