Best-in-Class Customer Service

  • Your Personal Relationship Manager will assist you with every banking requirement that you may have. Using a unique CitiPlanner system, he/she will also determine your individual investment profile.
  • Dedicated CitiPhone Gold banking channel where our most seasoned advisors take 90% of calls within 10 seconds.

Desa Unicum

DESA Unicum is Poland’s leading, largest and oldest auction house located in Warsaw. Owner of 4 art galleries, organizer of art exhibitions and art consulting services provider, DESA offers sales in all kinds of art categories: old art, modern art, contemporary art, antiques and jewellery. In 2011, DESA conducted 28 auctions and sold over 4,000 pieces of art by over 700 artists.

After showing your Benefits and Privileges Card, you get access to:

amazing discounts:

  • 30 free art valuations
  • 50% discount on purchase of auction catalogs
  • 30% discount on pieces of art and collection cataloging
  • 10% discount on purchase of inkograph

professional advice on the fine art market:

  • individual consultations with seasoned experts
  • free of charge professional analyses of the fine art market
For more information:

À la Carte Program

With our À la Carte Program you can enjoy amazing discounts and exclusive service at the best restaurants, hotels and SPA resorts across Poland. And by using our Tickets by Phone service, you will be able to book tickets for entertainment, art and cultural events through CitiPhone.

Learn more

Access to Executive Lounges

Those travelling by air are welcome to visit exclusive executive lounges at Poland’s largest airports (in Warsaw, Poznań, Gdańsk, Kraków, Wrocław and Katowice).

After showing your Benefits and Privileges Card, you may enjoy the comfort of the executive lounge free of charge:

  • twice a month (access for one person) or
  • once if you are with a companion
  • for each subsequent entry, a fee of PLN 70.00 will be charged by debiting your account.

Harper’s Bazaar

Harper’s Bazaar is one of the world’s top fashion magazines, first published in 1867. It has always showcased the vision of legendary stylists and photographers and published interviews with legendary artists. The following fabulous artists worked for Harper’s Bazaar: Richard Avedon, Man Ray, Salvador Dali, Andy Warhol and Truman Capote.

With the Benefits and Privileges Card, Citigold clients may enjoy: 30% discount on magazine subscription.

To subscribe, please visit:

Tax Advisory

Deloitte Doradztwo Podatkowe Sp. z o.o. is an international tax advisory company offering PIT and social insurance services.

Citigold clients are offered A one-hour meeting during which a Deloitte representative will verify your tax payments based on the information provided by you in a short questionnaire. Based on this, you will be offered an individual price for selected services.

Emergency Cash – Emergency Cash Withdrawal

In case of unexpected occurrences such as a lost wallet, Citigold clients (after authorization) may withdraw up to USD 10,000 (or an equivalent in a local currency) from their accounts.

Fashion Group – 15% Discount

Powierza Family Company Sp. Ltd., known as the Fashion Group, was founded in 1996. Through a network of exclusive showrooms of brands such as Baldinini, Iblues, Intenso, Max Mara, Max Mara Weekend, Marella, Pollin and Penny Black, it offers its customers luxury women's clothing. For the locations of individual stores, please visit the partner’s Fashion Group

The Benefits and Privilege Card

The Benefits and Privileges Card is available to clients who have Citigold Personal Account and who maintain a minimum average monthly balance of PLN 300,000 across their current and savings accounts with Citi Handlowy for 3 consecutive months. The card is sent to a client within 2 months of meeting the above condition.

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